The website Palace of the Grand Master (hereinafter referred to as “the Website”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Website.

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1. Information We Collect

We may collect personal and non-personal information from you in various ways, including but not limited to:

1.1 Personal Data

Personal information that you voluntarily provide to us may include:

• Full name

• Email address

• Phone number

• Any information submitted through contact forms, booking forms, or email communication

1.2 Non-Personal Data

We may automatically collect certain non-personal information when you visit the Website, such as:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the Website

• Referring URLs

This data is used for statistical and analytical purposes only.

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2. How We Use Your Information

We use the information we collect for purposes such as:

• Responding to inquiries and communication requests

• Providing and improving our services and content

• Managing bookings, reservations, or requests (if applicable)

• Monitoring and analyzing usage trends

• Ensuring the security and proper functioning of the Website

• Complying with legal obligations

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3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Your consent

• The performance of a contract

• Compliance with legal obligations

• Our legitimate interests, provided they do not override your fundamental rights and freedoms

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4. Cookies and Tracking Technologies

The Website may use cookies and similar tracking technologies to enhance user experience and analyze traffic.

Cookies may be used to:

• Remember user preferences

• Analyze Website performance

• Improve content and functionality

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Website.

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5. Sharing of Information

We do not sell, rent, or trade your personal data to third parties.

We may share your information only in the following cases:

• With service providers who assist us in operating the Website

• When required by law or legal process

• To protect our rights, property, or safety

All third parties are required to respect the confidentiality of your information and comply with applicable data protection laws.

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6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

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8. Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access your personal data

• The right to rectify inaccurate or incomplete data

• The right to request erasure of your data

• The right to restrict or object to processing

• The right to data portability

• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

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9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. We encourage you to review their privacy policies before providing any personal information.

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10. Children’s Privacy

The Website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take steps to delete it promptly.

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11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically.

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12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us:

Palace of the Grand Master
Email: [email protected]

DATA SUBJECT RIGHTS

According to the General Data Protection Regulation (GDPR) you have the following rights:

• Right of access to your personal data

• Right to rectification of inaccurate data

• Right to erasure (“right to be forgotten”)

• Right to restriction of processing

• Right to data portability

• Right to object to data processing

• Right to lodge a complaint with a supervisory authority